Welcome to the Point Pickup Driver Hub! This is the destination where drivers can learn how to get started with deliveries by watching our training videos and exploring our most frequently asked questions in the driver FAQ.

For more in-depth answers to questions, and to connect with our driver support team via real-time chat, we invite drivers to visit our online Driver Help Center by clicking the button below:

FAQs

I am ready to start now. How do I start as a driver?
What is Point Pickup and how can I become a driver?

Point Pickup is a technology platform to connect delivery partners to retail partners in an across the country.

If you would like to start earning extra money and performing deliveries, click here to learn more and download the Point Pickup Driver App.

Do I need my own vehicle?

Yes, you will need to have a vehicle to do deliveries.

What is required to become a Point Pickup delivery partner?
  • Valid driver’s license
  • Be 18 years of age
  • Bank account
  • Social security number
  • Vehicle year 2000 or newer
Where can I deliver for Point Pickup?

Please see the following list of major city areas where Point Pickup is currently doing deliveries and needs delivery partners. If you do not see your location listed, please inquire at help@pointpickup.com

Allentown, PABowling Green, KY
Clarksville, TNFayetteville, NC
Huntsville, ALJackson, MS
Lafayette, LALexington, KY
Mobile, ALMorgantown, WV
Orlando, FLPittsburgh, PA
Richmond, VATallahassee, FL
Valdosta, GAWashington, DC (surrounding areas)

And many more

How much do I make for doing a delivery?

Point Pickup drivers will be able to accept orders in their area on the Point Pickup Driver App. Orders will have a base price and any additional mileage fees per order.

Can I receive tips?

Yes, based on how each retailer sets up tipping, drivers may electronically receive tip payments pre-delivery (tip is viewable to driver when order becomes available), or post-delivery (the tip will be listed in the driver’s Payment Account in the app). All tips for completed deliveries will be paid out according to the regular payment schedule. Our drivers may also receive cash tips directly from customers.

Drivers will always receive 100% of the tip amount from Point Pickup.

In order to maximize tipping opportunities, we encourage you to make a good impression on all delivery customers. While we don’t allow for in-home delivery, we suggest that you always be courteous, helpful and professional when interacting with customers and that you maintain a clean, smoke-free car and personal appearance.

Happy customers mean more successful Point Pickup drivers!

How do you keep my personal and banking information safe and secure?

Privacy and security are our top priorities. All banking data is stored with our payment processing company, which is PCI – (payment card industry) compliant for handling financial data, all other information is stored on Amazon Web Services encrypted servers. Bottom line, point pickup has built an industrial-strength system to protect our Drivers’ – and our company’s – financial security and privacy.